When your return has been delivered to our warehouse it can take the returns team up to 15 working days to process your return, as soon as we have processed this you will receive a confirmation email. The returns team will then process your refund within 5 working days, please allow the following time for the funds to show in your account.
- Debit card refunds can take up to 5 working days
- Credit card refunds usually show within 10 working days however it may take considerably longer, depending on your provider.
- PayPal refunds can take up to 3 working days.